As you may know, I was lucky enough to purchase a beautiful brand new Hyundai Elantra last september.
As a "gift" with purchase, I got a free three month trial of XM Satelite radio.
Right from the start, I was unimpressed. There are like 200+ channels, which I don't have time to be fiddling with while I'm driving. Scrolling through all those channels was boring and annoying.
After about a month, I got a call from XM Satelite Radio. Some very kind woman with a deep southern accent was asking me how I felt about the service.
When I told her I didn't like it, she seemed surprised. When I told her I didn't like scrolling through so many channels, she told me I could go online and make a list of the ones I liked. As if I have nothing better to do.
She was so kind, I didn't want to hurt her feelings, but I tried to gently explain that there was no way I would ever pay for radio. I told her that I have my iPhone, a CD player and free local radio - I'm good.
She was pleasant, but undeterred, and she suggested that I keep trying to listen to see if it would grow on me. I was agreeable, but I reiterated that it really didn't matter if I started to like the service or not, there was still no way in heck I would pay $15 a month for a service that was already being offered to me for free!
She then told me all about the special price they could give me - it would only be $10 a month. Yep, and that's still $10 more than FREE.
I'm sorry, but this is basically the bottled water of the music industry! "Let's take something that's free, slap a pretty label on it, and charge a fortune for it!'
No thank you!
They called back several times within the next few months. Always southern, always kind, and so darn polite. I felt bad saying no to them, but each time, I'd have to explain to them how I was not interested in paying for something I could get for free, and that I didn't even like their service anyway.
I had to be forceful with the last one. They just didn't want to get it. I told him this was bordering on harassment, that the product is basically a scam and that I would NEVER be a customer of theirs.
They haven't called back since.
What do you think? Do you use it? Would you if you had the chance?