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Tuesday 2 July 2013

XM Satelite Radio: Why?

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As you may know, I was lucky enough to purchase a beautiful brand new Hyundai Elantra last september.

As a "gift" with purchase, I got a free three month trial of XM Satelite radio.

My review? 

Right from the start, I was unimpressed.  There are like 200+ channels, which I don't have time to be fiddling with while I'm driving.  Scrolling through all those channels was boring and annoying.

After about a month, I got a call from XM Satelite Radio.  Some very kind woman with a deep southern accent was asking me how I felt about the service. 

When I told her I didn't like it, she seemed surprised.  When I told her I didn't like scrolling through so many channels, she told me I could go online and make a list of the ones I liked. As if I have nothing better to do.

She was so kind, I didn't want to hurt her feelings, but I tried to gently explain that there was no way I would ever pay for radio.  I told her that I have my iPhone, a CD player and free local radio - I'm good.

She was pleasant, but undeterred, and she suggested that I keep trying to listen to see if it would grow on me.  I was agreeable, but I reiterated that it really didn't matter if I started to like the service or not, there was still no way in heck I would pay $15 a month for a service that was already being offered to me for free!

She then told me all about the special price they could give me - it would only be $10 a month.  Yep, and that's still $10 more than FREE.

I'm sorry, but this is basically the bottled water of the music industry!  "Let's take something that's free, slap a pretty label on it, and charge a fortune for it!'

No thank you!

They called back several times within the next few months.  Always southern, always kind, and so darn polite.  I felt bad saying no to them, but each time, I'd have to explain to them how I was not interested in paying for something I could get for free, and that I didn't even like their service anyway.

I had to be forceful with the last one.  They just didn't want to get it.  I told him this was bordering on harassment, that the product is basically a scam and that I would NEVER be a customer of theirs.

They haven't called back since.

What do you think?  Do you use it?  Would you if you had the chance?

Much love,
Felicia

4 comments:

  1. It's really for those people who want to listen to specialty channels. It's like cable tv for radio listeners. There's no value to getting it if you just listen to regular radio channels.

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  2. I suppose that makes sense, but I'd still rather make a special playlist myself. Radio is so hit and miss, and I like having more control, though it is always nice to hear an old song you hadn't thought of in years, or new stuff you'd never know about if you just stuck to your existing playlists. Call me cheap - I just wouldn't pay for it myself! Lol

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  3. I found your blog via a comment you posted on Yvonne's "Pillow talk: Good-bye GREAT sex!" blog post.

    Your callers from Hyundai, always southern, may have been in Montgomery, AL where your car was likely manufactured. Montgomery is about 10 miles from my home. I wish they hadn't been so "pushy", but they're just trying to earn a living, I guess.

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  4. Don: I guess that mean that you must definitely have a very charming accent as well! I don't begrudge them trying to earn a living, but I also find the entire thing to be something of a sham. Glad you stopped by, hope to see you 'round again sometime soon!

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